Protocol Setup


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Why Protocols?
Protocols automatically track and monitor patient care within your practice. Protocols consist of phases (such as Baseline, Re-Evaluation, etc) and the information (questions and measures) that is collected at each phase. When the data is collected in this manner, patients are trended over time and compared to risk-adjusted norms (group average for the same injury type and severity) to view their treatment goal progress. Tracking patient progress with protocols, helps to justify medical necessity and length of treatment, monitor clinical effectiveness and market your practice to patients, referral sources and payors.

Chiropractic generally breaks down into the following phases: Baseline, Frequent Visit (1-2 weeks), Re-Evaluation (4-6 weeks), Semi-Annual, Annual and Final. The first phase, establishes the patient’s baseline status (medical history, injury history/type/severity, initial levels of pain, function, disability and mental health) and displays Red and Yellow flags. Some Chiropractors look to the Re-Evaluation (4-6 weeks) for the next phase, but 85% of injury restoration cases have been resolved by then so Frequent Visits (1-2 weeks) track how the patient is doing during the initial acute stage of restoration. Semi-Annual and Annual phases examine sub-acute and chronic restoration issues and wellness and maintenance topics.

Protocol configuration
When you start an assessment on the tablet for one of your patients, you will be asked for the patient's current protocol phase (Baseline, Freq Visit, etc) and the measures you have setup for that phase will automatically be administered and reported. Chiropractic Outcomes will work with you to setup the specific phases and associated measures that you want to track and monitor. A typical assessment configuration might look like the following:

Protocol Configuration Matrix

Type Measure Baseline Freq Visit Re-Eval Annual
Categorical  Normal Intake Qs
  Auto Accident Qs
Pain Quad VAS
  McGill
Disability Oswestry
  PDQ
  Bournemouth
Functional Health Rand-36
Psychosocial PHQ
Satisfaction CSQ

Performance Reporting
Along with the individual Case Management reports generated for each administration, reporting packages can be setup to automatically aggregate your data, making comparisons with normative data to show the performance of your practice on a monthly, quarterly and annual basis. You can use these reports to negotiate with payors, improve your practice processes and market to your patients and referral sources. Automation and your patients do all the work.

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